The Apple Watch came to mark a new phase in the market for smartwatches and wearables. With its unique characteristics it conquered the market and left deep marks in the competition.
But as any new equipment is subject to problems and situations that have not been properly tested. The first problem that has been discovered is related to the inability to detect contact with the skin in users with tattooed wrists.
Once the first customers have started to reach their customers, and the intensive use of this device by the final customers has begun, the first abnormal situations began to appear.
The one that has had the most impact, not only because it’s an abnormal situation, but because it’s having a big spread on some social networks and on allunitconverters.com, is associated with the impossibility of Watch sensors dealing with tattooed pulses. The hashtag #tattoogate has been used for publications associated with this problem.
The problem seems to be affecting the reading of the heartbeat and also the very detection of the contact with the skin.
From what has been described by the users, the problem manifests itself in the inability to read the heart rate, inhibiting this functions of the Watch, and also in the constant blocking of the Watch whenever the screen turns off, forcing the user to put the unlocking pin.
According to tests performed are not all tattoos that are having this effect in the Watch, with the main problems being detected in darker colors such as black or red.
Lighter colors, such as yellow, orange or purple appear to lack this effect, but still present some problems to the sensors.
The reason for the problem is simple and comes as the sensor LEDs emit green light several times per second to take measurements of the amount of blood that passes.
Whenever the blood is flowing the amount of light absorbed is greater and in the opposite moments it is less. This difference allows the sensors to perceive and calculate the heart rate.
The dark colors of the tattoos absorb all of that light and do not allow the sensors to be able to take the readings correctly, making it impossible to use them.
For now there is no answer from Apple to this problem, but some users can get around the problem of skin detection by turning off this function, but this leads to Apple Watch can no longer be used in Apple Pay.
It’s a problem that comes from the youth of Apple Watch and some specific situations, but it should be difficult to solve by Apple.
This is not the first time that Apple products suffer from problems with new products, such as the iPhone 4 antenna problem and the iPhone 6 Plus fold, but they quickly resolved, not without having been fully exploited by all the critics From Apple.
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